Seashell Nightlights For Sale

Shipping & Returns

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SHIPPING POLICY:

We will do the best to adhere to the shipping amounts that you have chosen and paid for. If there is a discrepancy and we can not ship for the amount you paid for in your shopping cart, we will contact you with available options for you, which will include a complete refund if you wish. In a situation where you purchase an item and the standard shipping methods can not deliver to your address, and we need to make other arrangements, we will call you; but remember, WE WILL NEVER CHARGE YOUR CARD EXTRA FOR ANYTHING WITHOUT CALLING AND GETTING PERMISSION FROM YOU FIRST.

RETURN POLICY:

This next sentence is VERY IMPORTANT, so read it carefully. When you receive an item from www.seashellnightlights.com, KEEP ALL PACKING MATERIALS until you inspect the item. IF YOU THROW AWAY THE PACKING MATERIALS, AND THE ITEM(S) ARE DAMAGED, YOU ARE STUCK WITH THE DAMAGED ITEMS!!!!!!! PERIOD.... Inspecting the packing materials is the only way that the shipping people (UPS, FedEX, USPS, etc.) can determine if the damage is their fault........

Items can be returned if the following conditions are met

1. Items must be in ORIGINAL PACKING MATERIALS, UNOPENED!
2. Items must be POSTMARKED no later than 10 days after date of our 1st email response to you.
3. Items must have an RMA number (obtained from customer support, by contacting us via the 'Contact Us' page).
4. Customer must pay all return shipping costs.
5. Items must be shipped back to the address obtained at time RMA number is obtained.
6. There will be a 10% restocking fee if you paid for shipping, 25% restocking fee if you chose the 'Free Shipping' option, that must be paid before you get your refund. If you wish, we can take the restocking fee out of your refund.


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